Change Password, Email Address and Account Details

 

How to Change Your Password, Email Address, Name and Photo in the Cync App

 

Change Password

  1. Go to Settings
  2. Select Users
  3. Select Manage Profile
  4. Tap Change Password
  5. Follow steps in app to update your password

Tip: Make sure you are entering a password that is 6-16 characters long and includes at least one number 

 

Update Account Name

  1. Go to Settings
  2. Select Users
  3. Select Manage Profile
  4. Select Full Name field
  5. Enter the name you want displayed
 

Update Photo

  1. Go to Settings
  2. Select Users
  3. Select Manage Profile
  4. Tap the profile photo
  5. Upload an existing photo from your camera roll, or take a new photo
 

Update Email Address

  1. Go to Settings
  2. Select Users
  3. Select Manage Profile
  4. Select Email field
  5. Enter your current Password and New Email
  6. Enter the Verification Code that was sent to the new email address and select Verify

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Topics Catalog

Cync App
Account + Settings
App Control
App + Firmware Updates
Cync Products
Light Bulbs
Light Strips
Light Fixture
Plugs
Switches
Cameras + Accessories
Thermostat + Sensors
Remotes + Motion Sensor
C-Reach
Voice Integrations
Compatibility
FAQs