End of Support


Thank you for being a part of our CYNC/C by GE user community. As we expand our portfolio, a new generation of products will replace old favorites to expand your opportunities.


In most instances, there will be direct replacements. In select instances, some products may be sunset without a direct replacement to allow us to focus on categories driving the widest consumer benefit. These products will fall into two categories: Discontinued and No Longer Manufactured.

 

  1. Discontinued Products
  2. No Longer Manufactured Products

 

 

1. Discontinued Products 

GE Lighting, a Savant Company is no longer manufacturing the following products and has discontinued all hardware and software service, and product support.


Products: 
 

  • GE Link Connected LED Bulbs
    • A19 60W Soft White Single Bulb
    • BR30 65W Soft White Single Bulb
    • PAR38 90W Bright White Single Bulb
    • A19 60W Soft White Single Bulb
  • Sol
  • C-Reach Smart Bridge


 

2. No Longer Manufactured Products 

The following items are no longer being manufactured, though you may still find existing stock at retail. GE Lighting, a Savant Company may withhold platform feature upgrades for these devices. However, we are committed to providing technical support for the features and benefits these products offer today.
 

Products: 
 

  • C by GE Smart Bulbs
    • Full Color A19 Bulb
    • Full Color BR30 Bulb
    • Tunable White A19 Bulb
    • Tunable White BR30 Bulb
    • Soft White A19 Bulb
  • Full Color Smart Light Strip (80in)
  • Full Color Smart Light Strip Extension (40in)
  • Tunable White Wafer Downlight (4in)
  • Tunable White Wafer Downlight (6in)
  • Full Color Wafer Downlight (4in)
  • Full Color Wafer Downlight (6in)


Related Articles

Topics Catalog

Cync App
Account + Settings
App Control
App + Firmware Updates
Cync Products
Light Bulbs
Light Strips
Light Fixture
Plugs
Switches
Cameras + Accessories
Thermostat + Sensors
Remotes + Motion Sensor
C-Reach
Voice Integrations
Compatibility
FAQs