Cync App Release Notes for iOS
869 Views•May 8, 2026•KnowledgeCync App Release Notes for Android
541 Views•May 8, 2026•KnowledgeGroup Settings
Edit your app groups and its devices within app settings.
59 Views•May 1, 2026•KnowledgeChange Password and Account Details
How to change your password, name and photo in the Cync app.
542 Views•May 1, 2026•KnowledgeMotion Settings
These settings can help optimize the Cync Motion Sensors to meet the needs of your smart home.
261 Views•Apr 30, 2026•KnowledgeEditing Device Settings
Edit a Cync or C by GE device's settings by navigating to the Settings Menu in the Cync app.
102 Views•Apr 30, 2026•KnowledgeCreate a Home Location
132 Views•Apr 30, 2026•KnowledgeIndoor Camera Settings
These settings can help optimize the Cync Indoor Smart Camera to meet the needs of your smart home.
339 Views•Apr 30, 2026•KnowledgeCync Ceiling Fan Switch Settings
This guide describes settings for the Cync Ceiling Fan Smart Switch
135 Views•Apr 30, 2026•KnowledgeDelete a Cync Account
How to permanently delete your Cync account.
143 Views•Mar 12, 2024•KnowledgeCync Light Shows and Music Sync - FAQs
501 Views•Jan 31, 2023•KnowledgeCync Light Shows and Music Sync
974 Views•Aug 8, 2022•KnowledgeCync Scenes and Schedules
Create the perfect scene with your Cync smart products. Set the scenes with one touch or schedule them to turn on automatically.
939 Views•Jul 29, 2022•KnowledgeRoom and Group Control
The Cync app provides flexible control of your devices both individually or together with Rooms and Groups.
200 Views•Jan 21, 2022•KnowledgeCync Thermostat Settings
676 Views•Nov 30, 2021•KnowledgeControl Devices Away from Home
Control your Cync devices when you're not home for peace of mind.
86 Views•Jul 22, 2021•KnowledgeCync TrueImage
Preview your smart devices without being in the same room.
31 Views•Jul 22, 2021•KnowledgeUpdating Firmware for Your Cync Devices
Ensure your Cync Smart Devices function properly by keeping their firmware up to date.
222 Views•Jul 22, 2021•KnowledgeCheck Device Firmware
In the Cync app, check what version of firmware a specific Cync device is on.
40 Views•Jul 22, 2021•KnowledgeDeleting Devices from the Cync App
Delete a Cync or C by GE device by navigating to either the Settings Menu in the Cync app.
332 Views•Jul 22, 2021•KnowledgeUpdating Wi-Fi Credentials
Update the Wi-Fi Network your Cync or C by GE Wi-Fi Devices are connected to by navigating to the Settings Menu in the Cync App. Our Wi-Fi devices include the Direct Connect Smart Lights, Wired Smart Switches, Smart Plugs and Cameras.
302 Views•Jul 22, 2021•KnowledgeMoving Devices to Another Room or Group
Reassign a Cync or C by GE device to a different App Group or Room by navigating to the Settings Menu in the Cync App.
60 Views•Jul 22, 2021•KnowledgeCync Room Settings
Edit your app room and its devices within app settings.
40 Views•Jul 22, 2021•KnowledgeHome Settings
Customize your Cync app with a personal touch by adding a photo of your home and giving it a name.
79 Views•Jul 22, 2021•KnowledgeInvite Guest Access
Share your Cync Home with other people who need access to control your Cync devices.
211 Views•Jul 22, 2021•KnowledgeTwo Factor Authentication
To help keep your account secure, we've enabled two-factor authentication when signing into the Cync app.
89 Views•Jul 22, 2021•KnowledgeCreate an Account
241 Views•Jul 19, 2021•Knowledge