Cync App Release Notes for Android

6.22.0
6.21.0
6.20.0
6.19.0
6.18.0
6.17.0
6.16.0
6.15.0
6.14.0
6.13.0
6.12.0
6.11.0
6.10.0
6.9.0
6.8.0
6.7.0
6.6.2
6.6.1
6.6.0
6.5.2
6.5
6.4

Android 6.22.0

September 26, 2025

App support the exciting new Eaves String Lights, bringing new Cync lighting capabilities to the outside of your home!

Android 6.21.0

August 25, 2025

Introducing our newest modern style dimmers and switches and a few minor bug fixes.

Android 6.20.0

May 1, 2025

App support for the exciting new Outdoor Neon Light Strips. Minor bug fixes.

Android 6.19.0

March 10, 2025

Exciting new cafe lights, multi-button switches and paddle dimmers. Minor bug fixes.

Android 6.18.0

February 19, 2025

General bug fixes and app support for Cafe String Lights.

Android 6.17.0

November 12, 2024

General bug fixes and minor UX enhancements.

Android 6.16.0

July 9, 2024

Welcoming the newest product line addition to the Cync platform, Undercabinet Fixtures! Available in 12in, 18in, and 24in, including the puck version. These sleek edge-lit lights illuminate countertops with vibrant colors and no hot spots.

• Added default color favorites for easy selection.
• Slight Modifications to scenes and schedules, including a minor troubleshooting section.
• Option in settings to ignore system font sizes and set to default.
• Fixed an issue with lightshows not turning off simultaneously.
• General bug fixes and performance improvements.

Android 6.15.0

April 8, 2024

This bug fix release primarily focuses on Wi-Fi only control for homes that contain a large amount of devices.

Android 6.14.0

September 7, 2023

Enhanced Dimming Range - By updating your Cync branded lighting devices to the latest firmware, their brightness range will now be expanded to support even lower dimming than before while maintaining maximum brightness.

Guest Out-Of-Home Control - Guests users can now control all devices (excluding cameras) when out of home as long as those devices are powered and have a Wi-Fi connection.

Cync Suggested Custom Shows Browser - Shows have a new tab! You can now explore Cync suggested light and music shows and save them to your custom shows to use whenever.

Scenes/Schedules Updates - Scenes and schedules have some quality of life updates, including better navigation for choosing lights in your home.

View MAC Address During Discovery Scan - For those who need it for IT security purposes, you now have the ability to view the MAC address directly from the device discovery card.

Mic Sensitivity - For all Dynamic Effects products, you now have the ability to adjust the microphone sensitivity level of your devices. Adjust at an individual level, or adjust all at once or devices currently playing a music show.

Reorder Custom Shows - You can now reorder your custom shows to make sure the shows you use the most often are right in front of you.

Android 6.13.0

June 1, 2023

General bug fixes, and minor UX enhancements.

Android 6.12.0

April 4, 2023

Welcome Neon Shape Lights to our Dynamic Effects product line! This product will allow you create your own custom neon shapes or designs to your space, and will be discoverable in this update under the Light Strips category in your add device list.

New Enhancements and Features!

• Segmentation Color Control support for all Dynamic Effects products: Under the device drawer you will now see a new icon for segmentation for all of your Dynamic Effects products. This new update will allow you to adjust the static color/brightness of all of the individual segments of your strip. You can also save your adjustments as a Saved layout to be called upon again with a single button press or with voice.
• Rooms and Groups enhancements: You can now add multiple devices to rooms/groups at a time during creation, and can also edit multiple devices within existing rooms/groups as well. We also added more locations to where you can create rooms/groups.

To top off these new additions to Cync, there are also several dozen bugfixes and performance improvements in this release.

Android 6.11.0

February 15, 2023

Dynamic effect bulbs are here! In this 6.11 update we are adding the A19 and BR30 Dynamic Effects bulbs as discoverable products in your device list. Added with these products is the ability to control the color of the 4 quadrants. Open the drawer and select the new icon to change segment color.

In addition, we have added Google single click linking to provide a faster and easier linking process for Google Home.

And as always, General bug fixes and performance improvements.

Android 6.10.0

November 15, 2022

Cync 6.10 includes fixes and enhancements for light shows, connectivity, user management, and firmware updates. Highlights include:

• New Color Smoothing option for the Wave light show effect that will create much smoother color transitions when selected.
• Faster transition times between colors in light shows.
• Ability to change your account email address in the app.
• Ability to leave the firmware update page and let updates finish behind the scenes, unless Bluetooth-only devices are updating.
• Commands that previously required a Bluetooth connection can now be sent via the cloud and when away from home in many cases, as long as firmware is up to date (excludes Bluetooth-only devices like some C by GE bulbs, remotes, or motion sensors).
• Support for new 4” and 6” Cync Smart Wafer Downlights with Reveal.
• As always, general bug fixes and performance improvements.

Android 6.9.0

October 4, 2022

We’ve added a number of enhancements to the Cync app in 6.9 meant to improve the performance of your smart home devices, including:

• Auto Update, which is a new feature that will automatically update the firmware of your eligible Cync devices overnight. Enabled by default, Auto Update ensures that you get all the latest performance improvements and features without ever needing to do manual firmware updates in the Cync app. This feature is supported by almost all Cync Wi-Fi enabled devices. Bluetooth-only devices like the original C by GE bulbs, remotes, and motion sensors will still need to be updated manually using the Cync app. You can disable this feature in the settings for your Home.
• Additional improvements to routines and light show functionality, including improved prompts to update devices on outdated firmware and ensure these features work correctly (especially with older Cync devices).

Android 6.8.0

August 8, 2022

It’s time to have fun with light shows! 6.8.0 brings pre-set and customizable light shows to all Cync Full-Color bulbs and strips. Rainbows, auroras, and volcanoes will transform your whole space. Want something unique to you? Create your own show with a custom color palette and transition effects.

We’re also launching support for our all-new light strip lineup! We increased the length of our strips and added individual color sections, giving light shows a whole new look with many colors on your strip at the same time. We’ve also added music sync capabilities on some of the new models to react to your favorite songs and games for another level of immersion. Music Sync is only compatible with Full Color Dynamic Effects lights - coming soon!

We can’t wait to see what you make, so tag us on social media @gelighting with #LifeInCync for a chance to be featured on our social channels and website!

6.8.0 also includes other enhancements and fixes, including:

• Enabled person detection for cameras to “on” by default for newly set-up cameras; this helps limit false alerts and conserves battery life.
• Added better error handling for accounts that are temporarily locked after many incorrect password attempts.
• The ability to unlink and relink your Cync account with Alexa from within the Cync app.
• General bug fixes and performance improvements.

Android 6.7.0

July 13, 2022

We’ve been busy overhauling the entire Scenes and Schedules section of the app to add new features and make it more user-friendly, and we’re excited to finally launch it in 6.7.0. To better summarize these new changes, we’ve added additional detail to our What’s New site, which you can view here. The highlights include:

• Changed the name of the “Scenes” section of the app to “Routines”.
• Added the ability to schedule both scenes and individual devices, where previously you had to create a scene and then create an automation for that scene.
• Added dynamic sunrise and sunset options for schedule execution times, which will adjust dynamically throughout the year based on the user’s location. We also now prompt users for their postal code so we can accurately calculate sunrise/sunset.
• Added the ability to define a Start and End time for a single schedule, where previously users would have to create two separate schedules for Start and End.
• Users can now sort their scenes, which used to be in alphabetical order only.

To top off these excited new additions to Cync, there are also several dozen bugfixes and performance improvements in this release. For Cync customers with higher numbers of devices, we’ve specifically included new enhancements to device connectivity that should improve control reliability.

Android 6.6.2

May 19, 2022

This hotfix release corrects a bug that could prevent an indoor camera from appearing online in certain situations.

Android 6.6.1

April 28, 2022

This minor release includes general bug fixes and performance improvements for the bulb commissioning process, the Cync Thermostat Early-on feature, and outdoor cameras.

Android 6.6.0

April 12, 2022

This app update brings support for two new products and a few enhancements to better educate users about the connection status of devices. We’ve also added a new page that will display for all users following major app updates to better communicate what’s new and exciting in Cync!

• Support for the Cync Full Color A21 100W bulb launching in May 2022 at select retailers. These things are seriously bright, especially when it comes to RGB colors – all in a small enough bulb to fit in most lamps!
• Support for the Cync Outdoor Battery Camera, which we plan to launch publicly in June 2022. A super-simple mounting system combined with fantastic image quality, night vision, two-way talk, and Cam Cync storage plans make this an awesome new addition to the Cync family.
• More information is now included in device settings pages to show how it’s connected. Cync utilizes both BLE and Wi-Fi in many products, and you can now see the connection status details including how your BLE mesh is connected.
• A What’s New popup will display after major app updates. These popups will provide valuable education on new features, products, and fixes, with links to learn more on our Cync website.

Android 6.5.2

March 22, 2022

General App Enhancement

• Updated daylight savings time function on Thermostat Schedules
• Added Alexa App-to-App account linking feature

Bug Fixes

• Resolved Indoor camera clips not being viewable after returning to backgrounded Cync app.
• Resolved live view Outdoor Wired Camera showing black screen.
• Resolved the seek bar progress and time start jump when viewing clips on Outdoor Wired Camera.

Android 6.5

March 2, 2022

New Products

• Added support for new Cync Wired Outdoor Camera

Thermostat Enhancements

• Added Early On feature support
• Updated so switching modes will remove holds
• Added timeout and runtime minimum indicators

Bug Fixes

• Resolved Sets of Labels screen not localized under Thermostat - Commissioning
• Resolved filter replacement option being displayed as unselected after resetting the filter reminder under Thermostat - Filter Service
• Resolved Schedule screen not staying in correct selected mode after adding/updating a setpoint under Thermostat - Schedule
• Resolved setpoints remaining in the Schedule List after deleting the External Sensor under Thermostat - Sensor Schedule
• Resolved red circle with exclamation mark that briefly flashed when opening the Cync app
• Resolved Reveal mode On/Off not switching when connected via Wi-Fi
• Resolved full firmware version for Light Strip not shown in Settings
• Resolved deleted detection schedule still being shown on schedule list after tapping "delete" button on the schedule
• Resolved video playback default to sound on for recorded SD clips
• Resolved app bug where Cync app would background when the Indoor Camera privacy shutter is active (shutter pulled up)
• Resolved SD card recordings being available in clips history after SD card is pulled out the Indoor Camera.
• Resolved Cync App freezing after user closes privacy shutter on the Indoor Camera.
• Resolved the clips history where it would not update when a new clip was uploaded
• Resolved error when a clip is deleted
• Resolved playback view blinking and reloading
• Resolved toggle between HVAC Modes displaying wrong schedule
• Resolved text on Connect through Wi-Fi screen.
• Resolved text on instruction screens for commissioning wired switches.
• Resolved speaker icon having to be enabled to have audio on manually recorded video clips
• Resolved Commissioning: "Cannot Add Device" error displayed when commissioning multiple product types

Android 6.4

February 2, 2022

New Products

• Added support for new Cync Reveal Smart Lights
• Added support for new Cync Decorative Smart Lights
• Added support for new Cync Wafer Downlights

General App Enhancements

• Improved the control slide out tray for rooms, group, and products for easy access to Color Controls and Settings
• Added True Image to Group Settings and Product Settings

Thermostat Enhancements

• Improved Setup and Settings workflows
• Added detailed wiring instructions during Thermostat Setup
• Resolved Thermostat’s Emergency Mode not adhering to heat schedule
• Improved the Schedule page for Sensors

Ceiling Fan Speed Switch

• Resolved device name change issue

Bug Fixes

• Resolved calibration values not setting to default after re-commissioning Thermostat under Thermostat - Settings
• Resolved Wire-Free Remote/Switch not resetting when deleted from the Cync app (Intermittent)
• Resolved animation on "Connect the five wires..." screen under Thermostat - Commissioning
• Resolved Sensor temperature not updating to bold when Active Schedule is changed under Thermostat - Controls
• Resolved a bug where Wire-Free Remote doesn't work with SIG devices after firmware update to compatible version
• Resolved missing device in device routers on the commissioning page
• Resolved missing Wi-Fi credentials on the commissioning page
• Resolved a bug where the user had to open the Humidity screen twice to see updated Settings under Thermostat - Settings
• Resolved infinite spinner after opening Info screen in Thermostat Settings when the Thermostat is off.
• Resolved the inability to control a single-chip bulb in the Cync app after connecting a fan to the Cync app and powering on the sing-chip bulb
• Resolved a bug where the device did not indicate that it is located on commissioning after the device was reset manually
• Resolved SD card clips not removing all clips after being deleted