Installing Outdoor Cameras

The Cync Outdoor Camera can be mounted to wall and adjusted for the best view. Proper steps for mounting depend on the outdoor camera type.

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IMPORTANT: Set the Outdoor Camera up in the Cync app before installation.

Outdoor Wired Camera Mounting

As the Outdoor Wired Camera will be mounted roughly 7-8ft off of the ground, the camera should be plugged in inside and setup in the Cync app then moved to its permanent outside location.

Install Mounting Bracket

1. After completing setup in the Cync app, choose your mounting location. Use the Cync app's Wi-Fi signal strength indicator to ensure you're within Wi-Fi range.
2. Hold mounting bracket in position and mark the hole locations with a pencil.
3. Drill holes with 1/8" drill bit.
4. Insert screws and mount to wall or soffit, being sure that the arrow on the mount is facing up as shown below.
   

Attach the Camera to the Mounted Base

5. Identify the two notches at the bottom of the mounting plate.
   
6. Route the cord through the notches so that the cord going to the outlet is flush with the wall.
   
7. Align the red notch on the base of your camera with the red notch on the mounting plate.
8. Slide the camera base onto the mounting plate until it clicks into place.

Plug in Camera and Finish Setup

1. Plug your camera into a covered outlet.
2. Turn the camera base counterclockwise to loosen the ball joint.
3. Adjust the camera to the desired angle (use the camera view in the Cync app to verify the view before locking the ball joint).
4. Turn the camera base clockwise to tighten the ball joint and lock your camera in place.

Outdoor Battery Powered Camera Mounting

Before installation and app setup, assure your camera's battery is fully charged.

Install Mounting Bracket

1. After completing setup in the Cync app, choose your mounting location. Use the Cync app's Wi-Fi signal strength indicator to ensure you're within Wi-Fi range.
2. Hold mounting bracket in position and mark the hole locations with a pencil.
3. Drill holes with 1/8" drill bit.
4. Insert screws and mount to wall or soffit, being sure that the arrow on the mount is facing up as shown below.
   

Attach the Camera and Adjust the Position

5. Align the red notch on the base of your camera with the red notch on the mounting plate.
   
6. Slide the base of the camera onto the mounting plate.
7. Turn the camera base counterclockwise to loosen the ball joint.
8. Adjust the camera to your desired angle (use the camera view in the Cync app to verify your view before locking the ball joint).
9. Turn the neck of the camera clockwise to tighten the ball joint and lock your camera in place.

Recharging and Replacing the Battery

• Recharging
  1. Gently pull the camera to detach the magnet from the mounting bracket.
  2. Insert one end of the charging cord into the USB port on bottom of the battery. Plug the opposite end of the charging cord into an outlet.
  3. For faster charging, remove the battery from the camera and insert the charging cord directly into the battery and an outlet.
     NOTE: A full recharge will take an estimated 6 - 8 hours. Charging the battery inside of the camera housing may take longer. The battery LED will change from red to green when charging is complete.
     
• Battery Replacement
  1. Gently pull off the camera to detach the magnet from the mounting bracket.
  2. Squeeze the buttons on both side of the camera to release the camera face.
  3. Slide up the battery pack to remove it from the camera.
  4. Insert one end of the charging cord into the USB port on bottom of the battery. Plug the opposite end of the charging cord into an outlet.
• Wired Cameras Only
  • Plug the camera into a covered outlet and secure the power cord tightly to avoid water penetration.
  • Mount within 24' of an outlet.

Helpful Hints

• Do not place Outdoor Camera in direct sunlight.
• If you are using a Micro SD Card, insert the card into the bottom of the camera before mounting it.
• Mount your camera 7-8 ft off the ground to deter theft.
• To maintain a moisture-tight seal, ensure that the gasket cover around the SD card slot is securely in place. Take extra precaution when installing cameras in areas with severe precipitation by mounting under an overhang in an upright position (do not invert camera or expose directly to high wind and rain).