How to create a new account in the Cync app.
- Download Cync Mobile App:
- Open the app and select the create account button.
- Enter your name, email address, and create a password between 6-16 characters and includes one number.
- Read and agree to the Terms of Service.
- Next, verify that your email address is correct by entering the 6-digit verification code that is sent to the email address you entered.
- Follow the screens to setup your smart home in app.
- Name your Home (examples: Home, Office, Vacation Home)
- Select or upload a photo to represent your home.
Now you are ready to setup your smart devices!
Why won't the app let me create an account?
- Confirm your mobile phone is connected to Wi-Fi.
- Email must meet the requirements: email@example.com.
- Your password must meet the requirements: between 6-16 characters and includes one number.
- Delete the Cync app, download again and try creating a new account.
Why didn't I get an email with the 6-digit verification code?
- Check your email's junk/spam folder.
- Add the email address "firstname.lastname@example.org" to your email contacts, then send another email immediately.
- Wait 15 minutes. If you do not receive the email within 15 minutes, send another one immediately.