1. Support
  2. Cync Account

Create an Account

How to create a new account in the Cync app.

  1. Download Cync Mobile App:
  2. Open the app and select the create account button.
  3. Enter your name, email address, and create a password between 6-16 characters and includes one number.
  4. Read and agree to the Terms of Service.
  5. Next, verify that your email address is correct by entering the 6-digit verification code that is sent to the email address you entered. 
  6. Follow the screens to setup your smart home in app.
  7. Name your Home (examples: Home, Office, Vacation Home) 
  8. Select or upload a photo to represent your home.

Now you are ready to setup your smart devices!



Troubleshooting Tips

Why won't the app let me create an account?

  • Confirm your mobile phone is connected to Wi-Fi.
  • Email must meet the requirements: email@domain.com.
  • Your password must meet the requirements: between 6-16 characters and includes one number.
  • Delete the Cync app, download again and try creating a new account. 

Why didn't I get an email with the 6-digit verification code?

  • Check your email's junk/spam folder.
  • Add the email address "noreply@cyncsmart.com" to your email contacts, then send another email immediately.
  • Wait 15 minutes. If you do not receive the email within 15 minutes, send another one immediately.