Cync App Release Notes for iOS
841 Views•May 8, 2026•KnowledgeCync App Release Notes for Android
530 Views•May 8, 2026•KnowledgeGroup Settings
Edit your app groups and its devices within app settings.
59 Views•May 1, 2026•KnowledgeChange Password and Account Details
How to change your password, name and photo in the Cync app.
519 Views•May 1, 2026•KnowledgeMotion Settings
These settings can help optimize the Cync Motion Sensors to meet the needs of your smart home.
255 Views•Apr 30, 2026•KnowledgeEditing Device Settings
Edit a Cync or C by GE device's settings by navigating to the Settings Menu in the Cync app.
100 Views•Apr 30, 2026•KnowledgeCreate a Home Location
130 Views•Apr 30, 2026•KnowledgeIndoor Camera Settings
These settings can help optimize the Cync Indoor Smart Camera to meet the needs of your smart home.
324 Views•Apr 30, 2026•KnowledgeCync Ceiling Fan Switch Settings
This guide describes settings for the Cync Ceiling Fan Smart Switch
130 Views•Apr 30, 2026•KnowledgeDelete a Cync Account
How to permanently delete your Cync account.
128 Views•Mar 12, 2024•KnowledgeCync Light Shows and Music Sync - FAQs
491 Views•Jan 31, 2023•KnowledgeCync Light Shows and Music Sync
961 Views•Aug 8, 2022•KnowledgeCync Scenes and Schedules
Create the perfect scene with your Cync smart products. Set the scenes with one touch or schedule them to turn on automatically.
927 Views•Jul 29, 2022•KnowledgeRoom and Group Control
The Cync app provides flexible control of your devices both individually or together with Rooms and Groups.
198 Views•Jan 21, 2022•KnowledgeCync Thermostat Settings
665 Views•Nov 30, 2021•KnowledgeControl Devices Away from Home
Control your Cync devices when you're not home for peace of mind.
85 Views•Jul 22, 2021•KnowledgeCync TrueImage
Preview your smart devices without being in the same room.
31 Views•Jul 22, 2021•KnowledgeUpdating Firmware for Your Cync Devices
Ensure your Cync Smart Devices function properly by keeping their firmware up to date.
220 Views•Jul 22, 2021•KnowledgeCheck Device Firmware
In the Cync app, check what version of firmware a specific Cync device is on.
40 Views•Jul 22, 2021•KnowledgeDeleting Devices from the Cync App
Delete a Cync or C by GE device by navigating to either the Settings Menu in the Cync app.
324 Views•Jul 22, 2021•KnowledgeUpdating Wi-Fi Credentials
Update the Wi-Fi Network your Cync or C by GE Wi-Fi Devices are connected to by navigating to the Settings Menu in the Cync App. Our Wi-Fi devices include the Direct Connect Smart Lights, Wired Smart Switches, Smart Plugs and Cameras.
296 Views•Jul 22, 2021•KnowledgeMoving Devices to Another Room or Group
Reassign a Cync or C by GE device to a different App Group or Room by navigating to the Settings Menu in the Cync App.
60 Views•Jul 22, 2021•KnowledgeCync Room Settings
Edit your app room and its devices within app settings.
40 Views•Jul 22, 2021•KnowledgeHome Settings
Customize your Cync app with a personal touch by adding a photo of your home and giving it a name.
77 Views•Jul 22, 2021•KnowledgeInvite Guest Access
Share your Cync Home with other people who need access to control your Cync devices.
205 Views•Jul 22, 2021•KnowledgeTwo Factor Authentication
To help keep your account secure, we've enabled two-factor authentication when signing into the Cync app.
88 Views•Jul 22, 2021•KnowledgeCreate an Account
239 Views•Jul 19, 2021•Knowledge